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FAQ

 

DO YOU OFFER GIFT CARDS?

Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand your answer.

WHAT ARE THE PAYMENT OPTIONS?

We offer most current payment options on our webshop.

WHAT IS YOUR RETURN POLICY?

We offer refunds for damaged or mislabeled products, not for buyer's remorse. If there is a problem with your product, you can send an email to info@negenduust.com with subjet: DirtyMusicShirts "your order number"

IS MY PERSONAL INFO SAFE HERE?

Yes, this shop is safe! All data from your account, orders and payments are processed through a secure SSL connection. This connection is encrypted and therefore cannot be picked up by third parties.

 

THERE IS AN ITEM MISSING. WHAT DO I DO?

Is there an item missing from your delivery? Do not hesitate to contact us! Our error will be rectified as soon as possible, at no extra cost to you. Please email info@negenduust.com.

HOW LONG DOES DELIVERY TAKE?

Delivery time depends part on where you live. You can count on a delivery time between 1 and 3 weeks.

HOW DO I WASH THE CLOTHING?

We recommend turning all clothing inside out when washing. This way the clothing stays in top condition the longest. Sweaters and t-shirts should NOT be put in the dryer. The clothing will not shrink, but the durability of the print is guaranteed.

HOW DO I CONTACT YOU?

Do you have any questions? You can always contact us via the contact form, via info@negenduust.com or via Whatsapp at +32485050623.